Emil Farkhan
A versatile professional with a diverse background in product development, financial planning, and enterprise cloud solutions. Experienced in driving revenue across key accounts, with a strong academic foundation in industrial and oil and gas engineering. Passionate about innovation and sustainable business practices, seeking a role that offers extensive network exposure and opportunities to help customers become more competitive in AI, like Account Executive, Solution Engineer, and Adoption Lead
Email me.
Current Clients
Petronas
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Telkomsel
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PLN
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ABM Investama
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Sinarmas
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Gojek Tokopedia
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Paragon
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Chandra Asri Pacific
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Amman Mineral
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Petronas • Telkomsel • PLN • ABM Investama • Sinarmas • Gojek Tokopedia • Paragon • Chandra Asri Pacific • Amman Mineral •
Work Experiences
Customer Success Manager
SAP | May 2023 - Present
Helping organizations in Indonesia adopt SAP technology towards sustainable innovation. Safeguarding €4 million adoption across Southeast Asia. Lead Multi-year business technology platform project roadmap to 8 high-touch clients. Develop ABM Investama technology adoption from 40% to 120% in 6 months.
Boost Product Adoption in Petronas by 85% year-over-year consumption with €240,000 impact by orchestrating application extensibility proof of concept, replication flow performance improvement, Analytics, and AI business fit assessment, which also leads to upsell and cross-sell technology platform solutions
Winning Customer Success Manager of the Year 2024 in Indonesia
Office of CFO Advisor
SAP | 2017 - 2023
Drove SAP revenue in key accounts across Southeast Asia including Astra, Erajaya, Sinarmas, Indorama, MIND ID, IMI, AMNT, Petrosea, and Pelindo.
Secured $22 million USD in revenue contribution for the fiscal year 2022 through strategic engagement and solution advisory.
Nominated as Growth Across Team in 2020 and recognized as the most high-demand solution advisor in the Financial Planning Analytics Domain
UI-UX Design Services
SAP | 2020 - 2021
Short 6-month fellowship to Revamp tech-based products (desktop and mobile apps) based on common design practices.
Upskilling in Adobe XD, Figma, and Axure to prototype offline demos, delivering memorable customer experiences in big retail customers with personalized demos.
Web Design Service Sales
Harnods | 2016
Booked 3 Public Sector Accounts and 2 SME revenues within
2.5 months of joining. Established web design consultation and prototyping services between clients and the internal designer team.
Maintenance System Analyst
ConocoPhillips Indonesia | 2014-2015
Led a team of 10 to strategize data quality improvements for Plant Maintenance master data.
Strategized equipment mapping, handling up to 50,000 safety-critical pieces of equipment, and updated pipeline diagrams for two offshore fields.
Marketing Communication
Telkomsel | 2013-2014
Seeding brand activation for digital lifestyle products through online and offline campaigns.
Developed a prototype campaign learning program for 20 authorized distributor outlets in Kalimantan
Working at SAP
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My journey started with a comprehensive six-month training at the SAP Presales Academy in the Bay Area, California, focusing on in-depth ERP Business Processes. Half of this training was dedicated to mastering the FICO S/4HANA Area, covering aspects such as G/L Accounting, Fixed Assets, Receivables, Payables, and Entity Close. Immediately upon returning to Jakarta from the SAP Academy, I played a pivotal role in supporting the account team, contributing to a successful sales deal with PT Cikarang Listrindo Opportunity within just one week.
2017
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My experience in Financial Core ERP specialization laid the foundation for expanding my role into presales activities within the broader finance sector, focusing on GRC (Governance Risk Compliance) solutions. In particular, I delved into Access Control, Process Control, and eventually Cloud Identity Access Governance. Working alongside multiple deal captains, I aided in delivering Enterprise Architect exercises for major conglomerates like Sinarmas and Indofood. Additionally, I provided support to customers in the Treasury area, addressing aspects such as Cash Management, Liquidity Forecasting, and Debt Investment.
2018-2019
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I became the Financial Planning Analysis Expertise Leader within the office of CFO team. I crafted in average of 7 Proof of Concepts every single year to deliver Financial Planning, Operational Planning, Revenue Planning, Project Planning and also High Level Strategic Planning. Through adept utilization of SAP Analytic Cloud Planning tools, I translated these plans into dynamic worksheets and dashboard prototypes. I also helped the account team lead discussions on financial consolidation using the SAP Group Reporting Solution.This initiative aimed to ensure that customer group closing activities were seamlessly automated within the S/4HANA business process
2020-2021
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I acted as a deal captain in various key accounts across the SEA region, with a standout achievement being the Ministry of Finance (MOF) in Singapore. This collaboration resulted in MOF acquiring 455 users of SAC Planning License, a significant step towards modernizing their budgeting and planning processes. This endeavor involved close cooperation with BiExcellence and navigating complex tender processes with multiple SAP Partners. With MOF's focus on new budgeting requirements centered around API export, I facilitated discussions between product owners, customers, and partners to ensure a smooth transition, avoiding unnecessary complexities while maximizing the product's fit for their needs
2022-2023
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In between of moving role into new Solution area under Business Technology Platform (BTP) I coached two early talent to have more hands on of Financial Planning Analysis skill with the actual customer use cases. In the new role, I plan various adoption plan to increase customer satisfaction and also product utilization. Helping SAP Partner enabled to deliver various project milestones under BTP portfolios. I also helping commercial recommendation for renewals and upselling which grows more predictable revenue for SAP in the long run.
2023-2024
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I lead Indonesia Adoption Numbers by building trusted references and success stories, strengthening key relationships in high touch accounts by offering tailored architecture revisit program and business value outcome studies. In Malaysia market unit I convincing a major oil and gas company in SEA to scale up BTP portfolios adoption across their international operations by having a mixture of product roadmap negotiations and tactical workaround resolution recommendation
2024-Now
Emil’s Formal Educations
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Dibimbing.id Bootcamp - 2021
The final project was an exploratory analysis of my Spotify streaming history. It turns out that I am listening to more International & Chill Music during my payday week while more into Indonesian artists when I run out of cash. I noticed genre adjustment preference in every 5-7 days from full year observation -
Apriary Academy - 2022
Helping Meat Culinary business build Indonesian livestock ecosystem solutions from upstream to downstream with Onboard, Stock, Order, and Delivery Features into rigid quarterly roadmap plan and prototype -
University of Aberdeen
2015 to 2016
United Kingdom
CGPA: 3.55Major: Downstream Process and Risk Management
Final Project: Developed a cumulative risk score dashboard for oil-gas equipment systems to enhance maintenance and operation strategies. -
Institut Teknologi Bandung
2009 to 2013
Indonesia
CGPA: 3.32Major: Production System and Econometric
Final Project: Conducted forecasting assessments to optimize producer price index, resulting in up to 3% cost savings in the aerospace industry over a five-year contract period
Financial Industry Business Architect at SAP
“Emil was pretty new at that financial tech client. He will not prepare/do something only to get it done, He delivers exceptional things”
HR Advisor at Workday
“I knew Emil when I was working in SAP. I am always amazed by how creative Emil to presenting solutions and how he solve the problem.”
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Business Skills
Descriptive Analytics
Explorative Design Practices
Energy-Mining Business Acumen
Financial Reporting Literacy
Financial Planning Analysis
Solution Storytelling
Presentation Framework
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SAP Skills
S/4HANA
SAP Analytics Cloud
SAP Business Planning Consolidation
SAP Datasphere
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Tech Skills
Python
R Scripts
Looker Studio
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Organizations
Kelas Inspirasi
Teaching VolunteerWonderful Indonesia
Head of Digital CreativeLaboratorium Sistem Produksi ITB
Technical Lab AssistantLiga Film Mahasiswa ITB
Main Video Editor